Business Analyst Training Material

Business Analysis in 3 Slides – play the presentation to get the basics of BA in 3 slides – ok: 4 slides but the first is a title slide!

Business Analyst Murder Mystery!! a short story applying Business Analysis to solve a murder mystery…

If you are planning to take exams such as the ISEB Diploma in Business Analysis then you might find the following manuals very useful as they cover a similar syllabus of 3 of the most useful certificates that count towards the diploma (and they have mock exam questions and model answers in).

1. BCS ISEB do not authorise or approve any manuals or or other material produced by smart-BA…
2. …and smart-BA do not authorise or approve BCS ISEB! (Only kidding, love ’em to bits really!)

Some revision materials…

1. Requirements Definition which is in scope similar to the ISEB Certificate in Requirements Engineering. Download for free or you can buy a hard copy version of this here.

2. Modelling Processes which is in scope similar to the ISEB Certificate in Modelling Business Processes. Download for free or you can buy a hard copy version of this here.

FREE Bite Sized Training for learning the best bits of business analysis one tasty morsel at a time!

These modules almost all have explanatory notes in (except the data modelling one – but there is plenty of explanation of that in Business Data Modelling – Why and How). There is also a case study to download with it.

Feel free to download these files and edit using standard PC software such as OpenOffice or Powerpoint, Word, and Excel. The only request we have is tell them where you got it – go on, give us a plug!

01 Scope of the BA Role
02 Fundamentals of Business Analysis and 02 analysis questions and answers
03 Drivers module
04 Objectives module
05 Project and Solution Scope
06 Business And Functional Requirements
07 Process Modelling Pt 1
07 Process Modelling Pt 2
08 Data Modelling Pt1
08 Data Modelling Pt2
09 Non-Functional Requirements
10 Doing Analysis and 10 Doing Analysis – An Answer
This the case study used throughout the course: BA training case study

The following is self study training material you can use on any real world projects you are working on.

These articles cover the more “technical” aspects of semi-formal modelling of process and data requirements in the form of process models (not just diagrams!) and data models (also not just diagrams!)

ISEB Diploma In Business Analysis Oral Exam Questions – some EXAMPLES of real life questions
This is a list of questions that were asked in a real oral exam undertaken by a BA taking the ISEB Oral exam to get the ISEB Diploma in Business Analysis…gives an idea of the style and what to expect. The questions asked in each exam will not all be the same of course!!!
Download “For those about to take the ISEB Diploma in Business Analysis Oral Exam” PDF

Module 1: Objectives Analysis


Only the most important module! If the objectives are wrong then every piece of work that follows based on those objectives will also be wrong – and that means all the requirements, process and data rules, design, coding (if applicable), tests, training and implementation!

This module gets you to analyse the drivers for the project and define SMART objectives – and prove they are correct.

Download optional template for documenting work.

Module 2: Scope and Context Definition


Scope and Context – not just of the solution, but the project as well. If you don’t understand the scope you cannot control the project or the solution. If you don’t understand the context you will fail to engage everyone who needs engaging. This module will see you define the scope and context of the solution and project using many dimensions such as processes, organisation units, locations, data, applications, technology, time, channels, customer/supplier segments, and so on.

Download optional template for documenting work.

Module 3: Functional Requirements Analysis


What, exactly, do you want the solution to be able to do? Sounds easy, doesn’t it? Just state what functionality (computerised or not) you want the solution to deliver.

Download optional template for documenting work.

Business Process Modelling – Why do it & How to do it

Each Functional Requirement will be delivered via one or more processes. This article was written for Modern Analyst and discusses the pivotal role of process modelling, outlines the fundamentals of process modelling using Business Process Modelling Notation (BMPN) and invites you to have a go and get your model published on this site!
Download “Business Process Modelling – Why & How” PDF

Business Data Modelling – Why do it & How to do it

Processes update data. Processes that do not update data are not doing anything! This article introduces you to the most technical and rule-bound area of business analysis. It uses Entity Relationship Diagrams (ERDs) and takes you from the basics through to the most useful advanced techniques.

Download “Business Data Modelling – Why & How PDF

Non-Functional Requirements

What are they – we only seem to know what they are not (that is, they are not functional requirements!) so how do we find them, document them and use them? This article covers all that and a worked example.

Download “Non-Functional Requirements” PDF